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I write about systems, people, and what we learn when things go wrong.

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I write about systems, people, and what we learn when things go wrong.

Conference talks, workshops and podcast appearances over the years

Things I've learned over the years, just in case I (or you!) need it again

Posts that were good enough that I sent them to at least one person. Items with a ❤️ were shared with a whole team.

Why reasonable explanations are one of the easiest ways to avoid changing anything.

Bad prompts don’t just break AI - they break teams

Addicted to Shipping: Trading Fast Praise for Long-Term Leverage

Tactics for dealing with asymmetric questions in the workplace